Since February 2018, I am a Senior R&D Engineer at jobpal Ltd. We build chatbots based on machine learning (ML) and natural language processing (NLP) technologies. Our product automates the communication between employers and candidates. Clients include Airbus, Zalando, T-Systems, and others.
Research areas: Natural Language Processing / Machine Learning (NLP/ML), Human-Computer Interaction (HCI), Computer-Supported Cooperative Work (CSCW), and Information Visualization (InfoVis).
Research topics: tools for Explainable AI and processes to improve NLP Data Quality in multi-stakeholder projects. Existing chatbot design guidelines include "transparency" as an important topic, but, in practice, why something does not work, and under what conditions, can puzzle designers and developers, not just end-users. I work on tools and processes for transparency in practice.Last Updated: Jul, 2019